our team - delafield
Counseling services serving Hartland, Pewaukee, Oconomowoc, Waukesha and Brookfield.
At Healing Hearts Family Counseling Center, we focus on the root causes of your thoughts and emotions, not just the symptoms. Our welcoming environment ensures you feel cared for and understood. Our dedicated staff is passionate about helping you navigate feelings of being stuck. Let us walk with you through the issues that are holding you back.
Pat Ann St. Germain, MA, LPC
Founder and Clinical Supervisor
Pat Ann St. Germain, MA, LPC is the Founder and Clinical Supervisor of Healing Hearts Family Counseling Center, providing clinical leadership in the development of an integrative, neuroscience-informed approach to mental health care. She has extensive experience in attachment, adoption, foster care and out-of-home placement, complex trauma, sensory processing and regulation, and animal-assisted therapy, and has worked with individuals and families across the lifespan.
Pat Ann’s work has consistently focused on understanding how trauma, attachment, and sensory system functioning influence emotional regulation, behavior, and therapeutic progress. Her clinical experience includes working with individuals impacted by severe neglect, abuse, abandonment, multiple placements, developmental and sensory integration challenges, anxiety, depression, and related mental health concerns.
Through her leadership at Healing Hearts, Pat Ann has been instrumental in advancing the clinic’s integrative model of care, with a growing emphasis on how sensory processing, timing, and nervous system regulation influence therapeutic outcomes and long-term progress. Her work reflects a deep understanding of how traditional talk therapy alone may fall short when underlying neurological and sensory factors are not addressed, and she continues to guide the clinic in developing approaches that support sustained gains beyond symptom reduction.
Pat Ann has advanced training in HEG and EEG neurofeedback, HeartMath, Interactive Metronome, and sensory processing and regulation interventions, in addition to her foundational training in attachment-based treatment. She was originally trained through the Attachment and Bonding Center of Ohio with Arleta James, has trained with Dr. Arthur Becker-Weidman and Dr. Ed Hamlin, and has additional training in the treatment of OCD through the Behavioral Training Institute.
She previously served on the Board of the Association for Treatment and Training in the Attachment of Children (ATTACh). Pat Ann is also an author. Her memoir, I Forgot How to Make Eggs: A Therapist’s Brain Injury, and the Recovery She Had to Build Herself, shares her own experience of living with and healing from a brain injury, and will be released in early 2027. Her recovery showed her firsthand what it’s like to keep looking for answers when the usual routes haven’t worked. She is also completing Travel Doesn’t Have to Be This Hard, a guide that shows people living with brain injuries that travel is still possible. Pat Ann speaks regionally and nationally on topics related to attachment in relationships, trauma, sensory processing, brain injury recovery, and the integration of neuroscience-informed approaches into mental health care.
Pat Ann no longer carries a personal caseload. Her focus is on clinical leadership, supervising and mentoring the Healing Hearts team, writing, and speaking, so that every family who walks through our doors benefits from the approach she has built.
Areas of Expertise:
Attachment • Adoption • Foster Care • Complex Trauma • Sensory Processing and Regulation • Neurofeedback • HeartMath • Interactive Metronome • Animal-Assisted Therapy • Brain Injury Recovery
Lauren - MSW, LCSW, Clinical Mentor Delafield
Seeking out therapy can feel daunting. Lauren’s work as a therapist is motivated by the understanding that everyone has skills to develop and could use a supportive environment to grow. Lauren holds a Master’s of Social Work and Bachelors of Arts in psychology and social welfare from the University of Wisconsin-Madison. Her main experience involves working with adults experiencing substance-abuse-related concerns and crisis mental health. Most recently she worked with adults who were coming out of the prison system that was struggling with addiction and general mental health concerns.
She primarily uses cognitive behavioral therapy (CBT) but can incorporate a variety of other approaches including dialectical behavior therapy (DBT) skills, problem-solving and suicide prevention, person-centered planning, and more. Lauren wants to incorporate important elements of your identity including your culture, faith/spirituality, and unique characteristics of yourself.
Lauren has worked with individuals suffering from depression, anxiety, adjustment and stress, family development and parenting, trauma and abuse, suicidal thoughts and self-harm, personality disorders, identifying issues and self-confidence, as well as substance abuse concerns.
Lauren is available Monday-Thursday.
Lexi - MSW
Lexi believes forming a positive relationship with you is one of the most valuable steps in the therapeutic process. With compassion at the core of her approach, she wants to make sure that you feel comfortable in a vulnerable setting. Lexi loves to meet you where you are and help you focus on what is possible.
Lexi believes therapy is a wonderful support for anyone and everyone, not just those who may be experiencing a difficult time. Therapy allows us to better understand our thoughts and emotions and how to positively deal with them as we go through life.
Lexi has a passion for working with children, teens, and young adults and encourages parent interaction. Lexi has experience in a multitude of settings working with school aged adolescents and their families. She has experience working with individuals with depression, anxiety, self-esteem concerns, and social-emotional development. Lexi uses a strengths based approach, motivational interviewing, and Cognitive Behavioral Therapy.
Lexi is available Monday-Friday via telehealth or in-person.
Kirsten - MS Ed, LPC-IT
Kirsten Probst is a counseling graduate student at the University of Wisconsin–Superior, pursuing her M.S.Ed. in Clinical Mental Health Counseling. With over eight years of experience as an educator and Infant Mental Health Specialist, Kirsten has supported neurodiverse children and families through trauma-informed, strengths-based care.
She specializes in early childhood development, attachment, and family support. Guided by her values of fairness, empathy, and optimism, Kirsten is passionate about helping children and individuals with exceptionalities grow through understanding, connection, and hope.